Privacy Policy

This Privacy Policy describes how Asadexstore Online Shopping App (referred to as “we,” “us,” or “our”) collects, uses, and protects your information when you use our mobile application (the “App”).

By downloading and using our App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information necessary to provide and improve our services to you.

a) Information You Provide to Us:
When you create an account, place an order, or communicate with us, you voluntarily provide us with certain information, including:

  • Name: To identify you and personalize your experience.

  • Delivery Address: To ship your orders to the correct location.

  • Phone Number: To contact you regarding your order and for delivery coordination.

  • Email Address: To send order confirmations, updates, and for customer support.

  • Order History: To keep a record of your purchases and to calculate cashback rewards.

b) Financial Information for Cashback Withdrawal:
To use our cashback withdrawal feature, you must voluntarily provide your payment details. We collect this information solely to process your withdrawal requests. This includes:

  • Mobile Wallet Details: Your Account Title (Name) and registered Mobile Number for services like JazzCash or EasyPaisa.

  • Bank Account Details: Your Account Title (Name), Bank Name, and IBAN / Account Number for bank transfers.

c) Information Collected Automatically:
While you use our App, we may collect certain information automatically about your device and usage. This data helps us improve our service.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process, manage, and deliver your orders.

  • To communicate with you about your order status, including confirmations, shipping, and delivery updates.

  • To provide customer support and respond to your inquiries.

  • To manage our Cashback and Rewards Program.

  • To send you promotional materials and special offers via push notifications (you can opt out at any time).

  • To maintain and improve our App, including fixing bugs and enhancing performance.

  • To understand how our users interact with the App to improve its features and usability.

3. Third-Party Service Providers

We use third-party services to help us operate and improve our App. These services may collect information from you on our behalf.

  • Google Firebase: We use Firebase for key functions like Analytics, Crashlytics, and Cloud Messaging (Push Notifications). For more details on how Firebase handles user data, please visit:

  • Facebook Login (Meta): Our app offers the option to log in using your Facebook account. This service is provided by Meta Platforms, Inc.

    • Data Collected via Facebook Login: When you choose to log in with Facebook, we may collect your public profile information (such as your name) and your email address, based on the permissions you grant.

    • Purpose of Collection: This information is used solely to create and authenticate your account within our app and to personalize your experience.

    • Facebook’s Data Policy: For more information on how Facebook handles your data, you can review their policy here: https://www.facebook.com/about/privacy/

4. Information Sharing and Disclosure

We value your privacy. We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • With Delivery Partners: We share your name, address, and phone number with our courier and logistics partners to facilitate the delivery of your orders.

  • With Payment Processors for Withdrawals: To process your cashback withdrawal, we must share the financial information you provide with our partner banks or mobile money operators. This information is shared securely and is used only to complete the transaction.

  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. App Permissions

Our App is designed to be privacy-focused. We only request the following permission:

  • Notifications: This permission allows us to send you updates about your order and information about new promotions. We do not request access to your Camera, Contacts, Location, or Storage.

6. Data Security

We are committed to protecting your data. We implement reasonable security measures, including encryption, to safeguard your personal and financial information against unauthorized access, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

7. Children’s Privacy

Our service is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided personal information, we will immediately delete it from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the “Effective Date” at the top of this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: